DJI Phantom 4 – Over 100 questions answered

DJI Phantom 4 FAQs
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You probably agree that DJI doesn’t always answer all the questions you have. To help you, we’ve gathered the 100 most asked questions, with their answers.

Perhaps you are looking to buy the DJI Phantom 4 (if so, click here for our DJI Phantom 4 review) and are looking for the answers to some of your questions. Or maybe you already own it but still have some questions you would like answered.

To help you find these answers we’ve collected over 100 Phantom 4 related questions for you in this post. If you came here looking for answers related to your Phantom 3 than just click this link instead.

We realise that with 100 questions answered it may become a bit harder to find the answer to your questions which is why we’ve divided this post into different sections.

Just click one of the links below to go the section that relates to your question.

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DJI Phantom 4 Quadcopter

DJI Phantom 4, 4K camera, original DJI.

 

 

Camera, Photo and Video

Does DJI have filters for the DJI Phantom 4 camera?

Yes. DJI’s OEM filters are available. They have the stock UV, ND4, ND8, and ND16. These filters have the same matte gray appearance as the DJI Phantom 4’s new composite gimbal and camera, for those wanting a more streamlined look than the PolarPro P3 filters.

 

Do the PolarPro P3 filters fit the DJI Phantom 4?

Yes. However, you’ll have to remove them before you put on the gimbal guard as they are too wide to stay on and attach the guard. PolarPro has also released ND filters for the Phantom 4. However, these have the same problem. You will need to remove them before putting on the gimbal guard or you can get PolarPro’s lenscap with gimbal lock.

 

Are there other manufacturers that produce suitable ND filters?

Yes, there are.

 

Are there polarizing filters for the DJI Phantom 4?

Yes. Just follow this link.

 

How can I reduce glare in my images?

Fit a lens hood to the camera.

 

Is it better to take one continues shot or several shorter clips while filming with the DJI Phantom 4?

If you make one continuous shot then the Phantom 4 will break it up into shorter clips for storage. Unfortunately, it does drop frames when it does that. So to keep control over your footage we recommend shooting shorter clips. That way you won’t be unpleasantly surprised by dropped frames.

 

Can the DJI Phantom 4 lens barrel be removed?

Yes, it can. So, any insertable filters for the DJI Phantom 3 can also be used for the DJI Phantom 4. We recommend using external filters though to minimize the risk of dust gathering in the lens.

 

Can I attach another camera to the DJI Phantom 4?

No, that’s not possible. That said, the Phantom 4 camera should be well suited to meet your needs.

 

Can the DJI Phantom 4 camera turn 360 degrees?

No. It only moves up and down. Everything else is controlled by turning the Phantom 4.

 

Will the propellers stay out of the camera view?

Because of the taller motors the propellers will generally not be seen in video footage. In sports mode, however, they will show in the video because of how much the Phantom 4 has to tilt to achieve its top speed.

 

Can I take a single still image out of 4k footage?

Yes, most video editing programs allow you to print (render) a single frame.

 

Does the landing gear show up in videos?

It can. Even though the Phantom 4 has wider landing gear than the DJI Phantom 3 had the landing gear may still show from time to time during yaw.

 

Does the DJI Phantom 4 camera have a Fish-Eye effect?

No. Some people have reported a little bit of distortion in the corners of the footage but that’s all.

 

Does the DJI Phantom 4 come with a lens cap?

Yes, it does although it’s integrated in the gimbal guard. If you accidentally lose it you can get a replacement lens cap from Amazon that doesn’t have the gimbal guard or you can get the PolarPro lens cap that replaces the gimbal guard as well. .

 

Are DJI Phantom 4 images geotagged?

Yes, the photos are tagged with location and altitude.

 

How do I take a picture / still image while I’m making a video?

Unfortunately, this is not possible.

 

Can I change the shutter speed the DJI Phantom 4?

Yes. You have some control over this through the DJI Go App. You can further control it by using ND filters.

 

Does the DJI Phantom 4 only record video in 4k?

No, it also supports underlying video modes like 2.7k and HD.

 

Is DJI Phantom 4 camera the same as the DJI Phantom 3’s camera?

No. Although they are similar improvements have been made to the Phantom 4 camera. Chromatic aberration has been significantly been reduced as has lens distortion. Aside from that the DJI Phantom 4 can capture 120fps in 1080p (FHD). Although we have to mention that to do this the camera’s field of view will be reduced to 47°.

 

Why is the field of view smaller when filming at 120 fps?

At 120 fps an incredible amount of data is captured and needs to be written to the disk. To be able to do this the size of the captured footage is reduced.

 

Can the DJI Phantom 4 camera be removed?

No. If it gets damaged you will pretty much have to replace the underside of the DJI Phantom 4, including the gimbal.

 

Can I record RAW video with the DJI Phantom 4?

Sort of. Like the DJI Phantom 3 the Phantom 4 can record in LOG. It’s real LOG (a discussiont too long for here) but close enough for most purposes.

Related article:  DJI Phantom 4 – Top 22 questions answered

 

Memory Card

What is the maximum memory card size the DJI Phantom 4 accepts?

64Gb. So if, as is likely, the standard 16Gb card the Phantom 4 comes with is not big enough for you, it is still possible to upgrade. Amazon has a wide selection to choose from. Some people have also succesfully used 128GB cards but as DJI still hasn’t confirmed we can use those, get them at your own risk.

 

What speed micro SD card should I get?

Higher write speeds are better and we recommend a minimum of 60mbps.

 

In Flight

Will minimum throttle shut down the motors in flight?

No. Holding the ascend/descend stick down only shuts down the motors when the Phantom 4 has detected it has landed. CSC  as we know it (http://wiki.dji.com/en/index.php/Combination_Stick_Command) will no longer shut down the motors in flight either (as of firmware version 1.0.0288) as it has been replaced by a new combination (see next point).

 

Can I shut down the motors in flight in case of an emergency?

Yes. You can do that by pressing the Return To Home key and simultaneously moving the left stick down and in (as of firmware version 1.0.0288).

 

Why my DJI Phantom 4 is not stable while hovering?

Try calibrating the IMU on a level surface. Verify that the surface is indeed level by using a level tool.

 

Will the motors shut down if the DJI Phantom 4 flies upside down?

We’re not sure but we assume it will be the same as with the DJI Phantom 3. That would mean that the motors will indeed shut off when the sensors detect the Phantom 4 is upside down. It also means that the motors will not stop if you crash and get stuck on something. If that happens it is best to shut the engines down with the new Combination Stick Command (left stick – RTH) to avoid extra damage.

 

Smart modes/features

In which modes do intelligent flight features work?

In all modes except S.

 

How can I turn off VPS?

There is no way to turn off VPS. You can fly in A-mode though. If you do that VPS will not be used to help the Phantom 4 hold its position. Also, some people have put sticky tape over the VPS sensors. If you choose to do this remember you’re doing it at your own risk.

 

Has VPS improved with the DJI Phantom 4?

It has. With twice as many sensors (4) hovering accuracy and reliability have improved, creating a more stable flying experience. The downward facing sonar detection height has been increased to 10 meters off the ground.

 

When using Active Track the DJI Phantom 4 will stay in the same position and won’t follow the subject that’s moving away. So from the video view, the subject gets smaller and smaller as it moves away from the drone.

You need to click the go button for the Phantom 4 to follow the subject.

 

How do I to enter ActiveTrack Mode?

There are three icons on the left of the camera interface. Click the remote controller icon and four modes will appear: TapFly, ActiveTrack, Normal and Intelligent IOC (equivalent to F Mode on the Phantom 3).

 

How do I use ActiveTrack Mode?

To follow a person, tap them on your smart device screen. The aircraft will automatically put a green box around them. You will see a human icon in the top-left corner of the screen and a GO button on the right. Press Go to begin tracking. If the aircraft is unable to identify the subject, drag a box around them.

 

When I press Return To Home the DJI Phantom 4 just lands at the spot that it is at.

Return To Home only works when the Phantom 4 is more than 20 meters away. If it is less than 20 meters away it will just land.

 

Will TapFly cause the DJI Phantom 4 to crash if I tap on the ground?

No, you don’t have to worry about that. The Phantom 4 will start hovering 0.8m (a little under 3ft).

 

How do I use TapFly Mode?

Place the camera at or below a 25-degree angle then select a point in the distance and press GO. The aircraft will turn to the destination and then fly there in a straight line. You can adjust the speed from 2mph (4kph) to 22mph (36kph) on the right side of the app. The maximum speed is 22mph (36kph) as slower speeds are required to navigate around complex obstacles.

 

What happens when I use TapFly and tap above the horizon?

If you do this the Phantom 4 fly away until it loses contact. It will keep going till it reaches its max programmed height. When it finally loses contact with the controller and RTH is initiated. You could prevent this by setting a max distance in the DJI Go App but this will obviously also affect your range during regular flight.

 

How do I know if the home point was set and where it was set to?

When the home point has been set you will receive an audible confirmation from the DJI Go app (if your phone/tablet’s sound is not muted). You will also see an “H” on the map which indicates the location of the home point.

 

Is it possible to retake control of the DJI Phantom 4 when it is in Return To Home mode?

Yes. Just press the Return To Home button on your remote controller. Doing this will give you control of the DJI Phantom 4 again.

 

Does the DJI Phantom 4 support POI?

Yes, the Phantom 4 supports all the intelligent navigation features that the DJI Phantom 3 has.

 

How can I reset the home point In flight?

You can reset the home point from the top of the “MC Settings” section of the DJI GO app. The icon on the left will reset the home point to your Phantom 4’s current location. The icon on the right will reset the home point to your iPhone‘s current location.

Related article:  Best Quadcopter for Beginners

 

 

Battery

Can I get extra batteries for the DJI Phantom 4?

Of course, you can order extra batteries from Amazon.

 

Are any of the previous Phantom model’s batteries are compatible with the DJI Phantom 4?

No. But you can get additional batteries from amazon.

 

Why are there openings in the side of the new battery?

These opening slots are there to help cool the battery. Check them regularly to make sure they are unobstructed. If they are not open they can negatively affect battery lifetime.

 

Where can I get a charging station for the DJI Phantom 4 batteries?

 

You can get it from the DJI store or from Amazon.

Can I charge the battery and the controller at the same time?

With the Phantom 3, we were told not do this. We can’t find anything in the Phantom 4 manual, nor on the website, that tells us not to do it with the Phantom 4.

 

How long can I fly with the new DJI Phantom 4 battery?

Under ideal circumstances (sea level, environments,flying Atti mode), the Phantom 4 can fly for 28 minutes. Expect shorter flight times under normal circumstances though. If you want to keep flying for longer periods you can order additional batteries from Amazon.

 

How long does it take to charge the DJI Phantom 4 battery?

Using the 100watt charger that comes with the Phantom 4 it takes about 70 minutes to charge the battery.

 

Does the charger have storage and/or deep cycle options?

No, like the Phantom 3, it does not.

 

 

Accessories

Which phone or tablet can I use with the DJI Phantom 4?

Most modern Android & Apple devices will work but these are the ones DJI has confirmed are compatible.

 

What Backpack Can I Use For The DJI Phantom 4?

Backpacks come in all different shapes and sizes so pick the one that suits you best. Here are some backpacks to get your search started.

 

Do the DJI Phantom 3 and DJI Inspire tablet extenders work on the DJI Phantom 4?

Yes.

 

Where can I get a sunshade for the controller?

As always, Amazon to the rescue.

 

Can the DJI Phantom 4 be fitted with prop guards?

Yes. Keep in mind that when you put them on it disables obstacle avoidance.

 

Will the DJI Phantom 3 prop guards also fit the DJI Phantom 4?

No, unfortunately not. They will be available to buy as a separate part from the DJI Store.

 

Does the DJI device hood for the DJI Phantom 3 controller fit the DJI Phantom 4?

Yes, the mounts are the same so it fits.

 

Does the DJI Phantom 4 come in a case?

No. The Phantom 4 comes in a polystyrene box that has a rubber handle which you can use to carry it. If you want a case or a backpack you can find those on Amazon.

 

 

Remote Controller

Does the DJI Phantom 4 controller have HDMI output?

No but you can get an HDMI module from Amazon or from the DJI store.

 

Does the DJI Phantom 3 remote controller work in combination with the DJI Phantom 4?

As far as we know it does but we haven’t tested it.

 

Can I customize the DJI Phantom 4 controller to use the layout that I prefer?

Yes, like with the DJI Phantom 3 the default mode for the controller is mode 2 (left stick throttle). You can change that if you want though.

 

Does the DJI Phantom 4 come with a controller?

It does. If you need a replacement you can order one from the DJI Store.

 

Can the remote controller affect the calibration process of DJI Phantom 4 compass?

Yes, it can interfere with the calibration just like metal objects can affect the process. For that reason, DJI recommendes you keep the controller at least 10ft/3m away from the Phantom 4 while you calibrate the compass.

 

Does the DJI Phantom 4 support two controllers?

No, as there is no need for that. Unlike with the DJI Inspire the camera isn’t controlled separately.

 

How many flights can I get from a fully charged controller?

There is no exact number to answer this question but more than 10.

 

 

Propellers

How many propellers do I get when I buy DJI Phantom 4?

The Phantom 4 comes with 2 sets of propellers. You can get additional propellers from Amazon.

 

How often should I change the DJI Phantom 4 propellers?

You only have to replace propellers if/when they are damaged.

 

Can I use carbon propellers for the DJI Phantom 3 on the DJI Phantom 4?

Propellers are not backward compatible so you can’t use any DJI Phantom 3 props. The DJI Phantom 4uses quick release propellers, similar to the DJI Inspire propellers, instead of the self-tightening propellers used on theDJI Phantom 3.

 

What is the advantage of Quick Release Propellers?

Quick release propellers are faster to install and should be more secure than the self tightening propellers.


Can I leave the propellers on during transport?

It depends. If you have a case made with cutouts for the propeller, yes. If not you’ll risk damaging the propellers.

Speed

What is the DJI Phantom 4’s maximum speed with Obstacle avoidance enabled?

22mph (36kph).

 

What is the maximum speed the DJI Phantom 4 can reach in normal flight mode?

36mph (58kph).

 

What is the maximum speed the DJI Phantom 4 can reach in Sport mode?

45mph (72kph).

 

 

Other

How can I calibrate the IMU?

Place the DJI Phantom 4 on a level surface, away from metal and electronic interference. Open the DJI Go app and go to MC settings. Go to advanced settings, sensors and tap “IMU calibration”
Perform the IMU calibration when the DJI Phantom 4 is cold, preferably in a cool environment as this will reduce the warm up time before flying.

Related article:  The DJI Phantom 4 accessory survey

 

Can I land the DJI Phantom 4 anywhere?

Some surfaces are more suitable for landing than others. It’s best to land the Phantom 4 on a hard flat surface. Consider bringing a plywood or cardboard landing board with you (make sure to secure light boards so prop wash doesn’t blow it away. If you don’t have a proper surface to land on (wet, sandy, etc) consider catching it instead (not for inexperienced pilots).

 

What are the dimensions of the DJI Phantom 4?

Height: 19.6 cm/7.7 in – Width: 28.95 cm/11.4 in – Length: 28.95 cm/11.4 in.

 

How much does the DJI Phantom 4 weigh?

1380 g/3.04 lb.

 

How many different versions of the DJI Phantom 4 are there?

Unlike the DJI Phantom 3 there is only one version of the Phantom 4

 

Can I turn off the Phantom 4’s LEDs?

Yes, you can turn off the front LEDs through the app.

 

Can I turn off the rear LEDs as well?

No.

Does the Phantom 4 have Lightbridge?
Yes, the Phantom 4 comes with Lightbridge”.

What is the range of the DJI Phantom 4 (aka how far can it fly)?

DJI announced that the maximum distance is 3.1 mi (5km) in FCC Compliant mode and
2.2 mi (3.5km) in CE Compliant mode. However, this is under ideal circumstances (unobstructed, free of interference). In reality, people have reported shorter maximum distances with the Phantom 4 than they did with the Phantom 3 at the same locations. If you want to extend the range of your DJI Phantom 4 you can get a range extender from Amazon.

 

How high can the DJI Phantom 4 go?

The limit is set to 120m/400ft in the app. You are able to remove this limit. Keep in mind that it’s illegal to fly that high in a lot of places.

 

Can I fly the DJI Phantom 4 in the rain?

No. The Phantom 4 is not waterproof or even water resistant. You might get lucky and get away with it but unless you have an unlimited budget and don’t mind replacing your Phantom 4 we recommend against flying in the rain.

 

Does the [DJI Phantom 3 Go app work with the DJI Phantom 4?

It is the same app. DJI  updated the app to also support the DJI Phantom 4. If you don’t see the Phantom 4 as an option in the app you still need to update the DJI Go app.

 

What is DJI Assistant 2?

DJI Assistant 2 is software used to upgrade the firmware, calibrate the optical sensors and download flight logs to a PC/Mac. It also has a flight simulator for the Phantom 4.

 

Does the DJI Phantom 4 keep detailed flight logs?

Yes, it does. You can view them using the DJI Assistant 2 software or directly through the Go app.

 

Will there be a simulator for the DJI Phantom 4 like there is for the]DJI Phantom 3?

Yes. Unlike with the DJI Phantom 3 it will not be within the DJI Go app though. The simulator for the DJI Phantom 4 is part of the DJI Assistant 2 software instead.

 

DJI Go or 3rd party app?

The 3rd party apps are not meant to replace the DJI Go app but to complement it. If the DJI Go app meets your needs, as it does for a lot of pilots you may want to consider saving yourself the money and putting it towards accessories.

 

How do I upgrade the firmware?

You can find that procedure here: http://forum.dji.com/thread-45542-1-1.html

 

Which satellite systems does the DJI Phantom 4 use?

The Phantom 4 uses both GPS and GLONASS for improved accuracy.

 

Where can I get a manual for the DJI Phantom 4?

Just click here

 

Why is the DJI Phantom 4’s range is not what I expected it to be?

Many things can affect flight range including (but not limited to) obstacles, electronic interference, and wifi interference. There are however ways to extend the range.

 

Does the DJI Phantom 4 have a microphone to record sound on the camera?

No. And take it from us, listening to the sound of the motor gets old really quick so you’re better off without sound.

 

Does the DJI Phantom 4 have restricted No-Fly zones?

Yes, but DJI allows you to self-certify if you have permission to fly in one of them. This obviously doesn’t remove the need to get formal approval first.

 

What colors does the DJI Phantom 4 come in?

White.

 

Does the DJI Phantom 4 have retractable landing gear?

No.

Does DJI have a car charger for DJI Phantom 4?

Yes. You can get it from the DJI store or from Amazon.

 

Can I fly my DJI Phantom 4 straight out of the box?

No. You’ll have to charge the battery and update the firmware first. Aside from that, yes. It’s RTF.

 

Does DJI have a flight simulator?

Yes. You can find a flight sim both in the DJI Go app and in the DJI Assistant.

 

Should I get the DJI Phantom 4 as my first drone?

Probably not. Check out this article instead.

Do you need 3g to fly dji phantom 4?

No, you don’t need a data connection to fly the Phantom 4. You can also cache maps before you fly.

 

Ready to buy your Phantom 4, or do you have any more question? 🙂

DJI Phantom 4 Quadcopter
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DJI Phantom 4 – Over 100 questions answered
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6 Responses

  1. Tony Cole says:

    How does the sensors look for a properly guard when I rub off the Black lines or put a white paper with tape to make the active sensor working? So, I have the prop guards but also like the avoidance on. But, when I run it, it seems to not work sometimes? Like the avoidance systems when it is 100 meters up in the air. I tried called DJI, but they don’t seem to understand.

    • Duncan says:

      I’m not sure we fully understand your question either.

      But, Obstacle Avoidance is always disabled when you put on the propeller guards. So there is no way to have OA turned on while the prop guards are attached.

      I hope that helps a little bit.

  2. Boone says:

    I have a phantom 4 when I use my I pad or my android tablet when Flying the live video stream gets pixelated and choppy. But when I use my I phone 6 it’s smooth as silk . Someone told me that my sd card was too small but I didn’t think that could have anything to do with it . Or is it?

    • QuadHangar says:

      It shouldn’t have anything to do with your video card. That’s only used to store the actual video, it’s not used by the livestream.

      My guess would be that you’re running out of resources. Try shutting down all unnecessary apps. That might help.

  3. Noel says:

    Hey guys I just got a P4 Pro+, and every time I tap on the integrated LCD screen on the RC, it makes a keypress tone. Is there a way to mute the integrated screen?

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